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[insert here] delenda est's avatar

I agree that credit unions often offer good value and have used them. As you say there is no such thing as a free lunch either.

As for the software the fact that it exists has nothing to do with whether it is paid for or not, that is somewhat like my taking your car on the basis that you have already paid for it, irrespective of any financing you might have.

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OGRE's avatar

The credit union I use has changed website providers a few times over the years. To that effect, yeah, they have subscriber payments I'm sure, but they can more than cover that with the cost of interest earned on deposits.

I know that automation costs money, but it's nowhere near as burdensome as human customer service.

That's why so many online banks have no *real* customer service. Because they can automate the majority of the process. Sure people need to intervene for some transactions, but not the vast majority.

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[insert here] delenda est's avatar

Ok, but leaving aside the assertion about finances of your CU I'm not really sure what to make of that.

As for the comment on how much your CU's website provider costs, I'm confused. Are you using website as a sort of portmanteau for the suite of hardware and software required to run even a CU?

If so, how do you even begin to know that they can cover this cost with the interest they make on your deposits?

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