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Rather Curmudgeonly's avatar

Well, finally a point from Lorenzo where I find myself in disagreement.

"Greater scale means more capacity for accountability to be evaded by feedback dilution and for mechanisms to degrade accountability to emerge."

Avoidance of accountability is central to bureaucratic behavior, and this does not require scale to be problematic. Bureaucracy dilutes responsibility for decision-making - deliberately - because the cost of a bad decision is never a corrective feedback, just as the benefit of a good decision (rare as they are) is not a measure of success. Insularity of the bureaucracy is paramount, from the seed to the mature tree. I have seen this demonstrated in small organizations as well as large ones. Scale can certainly magnify cost, US Departments of Education and Defense coming prominently to mind, but the behavior itself is not dependent on scale. It is intrinsic to human organization and it takes great effort to overcome this natural tendency.

I would modify Robert Michels' formulation of "whoever says organization, says oligarchy" to include "also says bureaucracy".

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PE Bird's avatar

"There’s also a certain delicious pleasure to be had in indulging one’s hatred and cruelty behind a mask of morality and ostentatious kindness."

What you get when you combine ressentiment and jouissance.

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